Privacy Policy
Last Updated Date: June 7, 2026 | Website: https://gofastlcr.com
At Go Fast Luxury Car Rental LLC ("GoFastLCR," "Go Fast LCR," "we," "our," or "us"), we are committed to protecting your privacy and maintaining the trust of our customers. This Privacy Policy explains how we collect, use, store, and share personal information when you interact with our website, booking platform, vehicles, communications, and services.
1. Information We Collect
We may collect the following types of personal information when you use our website, submit a form, contact us, or book our services:
- Full name
- Email address
- Phone number
- Age or age group
- Driver's license information
- Insurance verification information
- Booking history
- Customer service communications
- Pickup and return details
- Payment-related information
- Vehicle rental preferences
- Location and driving behavior data through onboard GPS tracking systems
2. How We Use Your Information
We may use your information to:
- Process and manage bookings
- Provide quotes and reservation support
- Verify identity and driving eligibility
- Verify insurance requirements
- Communicate updates about your reservation
- Coordinate pickup, return, airport delivery, or customer support
- Improve website functionality and user experience
- Ensure safety and compliance with rental terms
- Prevent fraud, theft, misuse, reckless driving, or unauthorized use of our vehicles
- Support insurance claims, damage investigations, or legal disputes
- Comply with legal obligations and cooperate with law enforcement when necessary
3. Data Sharing
We do not sell or rent your personal information.
We may share limited information only when necessary with:
- Trusted service providers, such as booking software, payment processors, customer support platforms, website hosting providers, or analytics tools
- Insurance providers in the event of claims, damages, accidents, investigations, or coverage verification
- Law enforcement, courts, government agencies, or legal representatives when required by law or necessary to protect our rights, customers, business, or vehicles
All data access is restricted to authorized personnel and service providers who need the information to perform business-related services.
4. SMS Messaging and Compliance
By providing your phone number and opting into SMS communications, you agree to receive text messages from Go Fast Luxury Car Rental LLC related to your inquiry, quote, reservation, booking updates, appointment coordination, customer support, service notifications, and important rental-related updates.
Promotional or marketing text messages will only be sent if you provide separate consent to receive marketing communications.
Opt-In and Consent
- You will only receive SMS messages if you have provided consent.
- Consent is not required to purchase or rent from us.
- SMS consent is separate from submitting a form or providing a phone number.
- We may maintain records of SMS opt-in actions, including date, time, source, and consent language.
Opt-Out Instructions
You may cancel SMS messages at any time by replying STOP. After you send STOP, we may send one final message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.
Help Instructions
You may reply HELP for assistance or contact us directly at:
- Email: info@gofastlcr.com
- Phone: 915-285-5141
Message Frequency and Fees
Message frequency may vary depending on your interactions with our business. Message and data rates may apply. Contact your wireless provider with questions about your text or data plan.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
5. SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement reasonable safeguards to protect SMS opt-in information, consent records, and related communication data.
6. Vehicle Tracking and Consent
All GoFastLCR vehicles may be equipped with third-party GPS tracking, telematics, or vehicle monitoring systems.
These systems may collect data related to:
- Real-time vehicle location
- Speed
- Acceleration
- Hard braking
- Reckless driving behavior
- Drifting, burnouts, donuts, racing, or stunt driving
- Geofence violations
- Unauthorized travel outside approved areas
- Vehicle recovery in the event of theft, non-return, or misuse
This data is used to protect customers, vehicles, the business, and the public. It may also be used to investigate accidents, damage claims, theft, late returns, unauthorized use, reckless driving, or violations of the rental agreement.
By renting or operating a GoFastLCR vehicle, you consent to this monitoring.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic system, website, database, or communication method is completely secure. We cannot guarantee absolute security of your data.
8. Data Retention
We retain personal information only as long as necessary for business, legal, insurance, tax, accounting, fraud prevention, dispute resolution, customer service, and compliance purposes.
9. Your Rights and Choices
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information, where legally permitted
- Opt out of non-essential communications
- Stop SMS messages by replying STOP
- Request SMS help by replying HELP
To exercise your rights, contact us at:
Email: info@gofastlcr.com
Some information may need to be retained for legal, insurance, accounting, security, or business purposes.
10. Cookies and Tracking
Our website may use cookies, pixels, analytics tools, or similar technologies to improve performance, understand visitor behavior, measure advertising performance, and provide a better user experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
11. Third-Party Links and Services
Our website or communications may contain links to third-party websites, booking tools, payment processors, insurance verification providers, or other services. We are not responsible for the privacy practices, security, or content of third-party websites or services.
12. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children.
13. Policy Updates
We may update this Privacy Policy from time to time. Revisions will be posted on this page with the updated "Last Updated Date." Continued use of our website or services after updates means you accept the revised Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Go Fast Luxury Car Rental LLC
Website: https://gofastlcr.com
Email: info@gofastlcr.com
Phone: 915-285-5141
Location: El Paso, Texas
